The means of business communication has seen significant developments over the years. Thanks to the fast integration and innovation of various technological tools, business processes are made more efficient and manageable.
The use of mobile phones and connectivity is continuously changing the way people communicate, and the same goes for businesses. The most notable development is the rise of various mobile messaging apps. Even employees use different mobile applications to remain in contact with family, friends, and colleagues.
It offers employees the chance to communicate even while working outside the traditional office environment instantaneously. Regardless of the industry, a business is in; there is no denying how people are over-connected thanks to mobile messaging apps for communication.
There are several good reasons to use messaging apps in an organization; however, it can pose significant legal risks if work-related messages are shared externally.
Regulated sectors and companies in non-regulated industries should retain their business communication while complying with legal discovery obligations.
The public sector and financial industry are among the industries that need to have mobile archiving solutions to monitor text messages effectively.
Failing to do so might expose a company to significant regulatory and legal risks. Many companies overlook text messaging’s importance with the same attention level compared to other digital communications forms.
Without an archiving solution for data retention, companies may face significant problems during a regulatory examination, open records request, or litigation.
TeleMessage can help mitigate the myriad of potential risks of failing to archive sensitive information from employees’ various mobile devices. It offers messaging solutions, and their software is trusted and currently in use by thousands of enterprises
To learn more, click this infographic from TeleMessage that discusses the Top Pitfalls of Mobile Archiving.